Error code · Dishwasher

Frigidaire Gallery Dishwasher Message “CLOSE DOOR”: Latch Prompt

Low risk · DIY check OK

Code: CLOSE DOOR (scroll)
Appliance: Dishwasher
Brand: Frigidaire
Warranty: 30-day workmanship

What CLOSE DOOR (scroll) means

On newer Frigidaire and Frigidaire Gallery dishwashers with a status window, such as models GDPP4517AF and FGID2466QF, the message CLOSE DOOR scrolls once across the window after you press Start or Cancel with the door not latched. It is a prompt rather than an error. The dishwasher is telling you it cannot begin until the door is closed properly, so close it right away to continue.

Common causes of CLOSE DOOR (scroll)

The door was not fully latched when Start was pressed
An item blocking the door from closing
A door latch that does not catch cleanly

✓ One safe check you can try

1. Look for a dish, rack or utensil blocking the door. 2. Press Start or Cancel as the status window asks. 3. Close the door right away and make sure the latch catches. 4. If the message appears even with the door closed, call us.

! Why to stop there

If CLOSE DOOR appears with the door fully latched, the door switch or latch sensing needs testing.
We check the latch alignment first, since that is the common cause.
No repair is needed if the message clears when the door closes.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Dishwasher codes

UF (uF)Frigidaire Dishwasher Code uF: Vent Fan Not Running ULFrigidaire Dishwasher Stuck in UL Test Mode UO (uo / Uo)Why a Frigidaire Dishwasher Shows Uo and Will Not Start PFFrigidaire Dishwasher Code PF: Power Was Lost rAFrigidaire Professional Dishwasher Code rA: Switch in the Rinse Aid Dispenser RE / RFFrigidaire Dishwasher Codes RE and RF: Rinse Aid Switch Readout SdFrigidaire Dishwasher Code Sd: Detergent Dispenser Activated ThFrigidaire Dishwasher Showing Th: A Thermistor Failure

CLOSE DOOR (scroll)CLOSE DOOR (scroll) questions

What does CLOSE DOOR mean?

It means the dishwasher tried to start and found the door open or not latched. Close the door firmly and the cycle can begin. It is a prompt.

Is this the same as CL or Cd?

It is the same condition on newer models: the door is not latched. Older displays use CL or Cd, and the status window on newer models spells it out.

The message keeps showing and the door is closed. Why?

The latch or door switch may not be registering. A slightly misaligned latch is common, and it is a simple repair that we can check at your home.

Book a visit

Still unsure about CLOSE DOOR (scroll)?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 844-8518