Error code · Refrigerator

Frigidaire Side-by-Side Code 2 in the Fresh Food Window: Thermistor Open

Medium · inspection needed

Code: 2 (in fresh food window)
Appliance: Refrigerator
Brand: Frigidaire
Warranty: 30-day workmanship

What 2 (in fresh food window) means

On older Frigidaire electronic side-by-side refrigerators, including the FGHS2655PF and FPHS2699PF, the fresh food temperature window can show a numeric 2 instead of a temperature. That 2 means the fresh food thermistor is open, so the control no longer gets a temperature reading from the refrigerator section. Without that reading it cannot judge when to cool, and the fresh food side may run warm, run too cold, or freeze lettuce and drinks. Some owners notice the display change first and the cooling change a day or two later.

Common causes of 2 (in fresh food window)

The fresh food thermistor and its mounting
The connector or wire between the sensor and the control
The main board input that reads the sensor

✓ One safe check you can try

1. Check that the doors close and seal and that no shelf or bin props a door open. 2. Move perishable food to a cooler if the fresh food side feels warm. 3. Keep the doors closed as much as possible until the refrigerator is looked at. 4. Do not remove panels or the control.

! Why to stop there

The 2 does not tell us whether the sensor, the wiring or the control board is the cause.
We measure the sensor circuit and look at the connector before replacing anything.
A part is replaced only after you approve the written price, and the repair is covered by our 30-day workmanship warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Refrigerator codes

SBFrigidaire Refrigerator Showing Sb While Sabbath Mode Is On SH (Freezer Display)Frigidaire Freezer Display Reading SH for a Shorted Sensor SH (Refrigerator Display)Frigidaire Fresh Food Display SH Points to a Shorted Sensor SY CEFrigidaire Code SY CE: Communication Lost While Running SY CFFrigidaire Display SY CF Means No Communication From Power-Up SY EFFrigidaire Evaporator Fan Circuit Failure Shown As SY EF EFFrigidaire Side-by-Side Display EF Means an Evaporator Fan Failure Er CEFrigidaire Four-Door Refrigerator Code Er CE: Service Needed

2 (in fresh food window)2 (in fresh food window) questions

Why is a 2 showing where the temperature should be?

The control swapped the temperature for a code because it cannot read the fresh food sensor. On these older side-by-side models, a 2 is how an open sensor circuit is reported in the fresh food window.

Will the refrigerator still cool?

Sometimes it keeps cooling, but without a reading the control is guessing. That can mean food that is too warm or partly frozen. Check your food by feel, and use a thermometer if you have one.

Do you repair refrigerators this old?

Yes, a 2 on an older side-by-side is a call we get from Houston homes. We find the cause, quote the work in writing, and speak up if a repair makes little sense.

Book a visit

Still seeing 2 (in fresh food window)?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 844-8518