If water is pooling around your dishwasher, stop the machine and find the source before running another cycle. Water under a kitchen cabinet can warp floors and cause mold, and Houston humidity makes damp cabinets slow to dry.
Immediate Steps
- Stop the cycle. If the floor is wet around the machine, switch off its breaker.
- Close the supply valve under the sink if you can reach it safely.
- Mop up water and put a towel under the front edge.
- Take photographs of the area for your records.
Where Leaks Usually Start
- Door gasket: water drips from the bottom edge of the door during the cycle. Look for cracks, folds or food residue.
- Door latch or tub edge: water leaks only when the door is not fully latched.
- Fill valve or supply line: water appears at the back-left corner even when the machine is not running.
- Drain hose and clamps: water appears under the sink during the drain phase.
- Pump seal or tub: water collects in the center under the machine.
The point where water shows up on the floor does not always match where it began. Water can run along the underside and surface some distance away. We confirm by running the machine with the panel off and watching each connection.
What a Puddle Cannot Tell Us
A puddle tells us you have a leak, not whether it is a gasket or a failing pump. The source decides everything. A gasket or hose is a straightforward repair on most older units. A rusted tub or cracked sump on a dishwasher that has run for fifteen years is another matter, and we say so honestly.
Do not keep using a dishwasher that is leaking, and do not use a wet vacuum near the electrical connections. Send the online form or phone us when you are ready. Arrival is a three-hour window that we confirm with you. Our dishwasher repair page explains more.