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Error code · Ice Maker

Frigidaire Countertop Ice Maker: Add Water and Ice Full Both Lit

When the ADD WATER and ICE FULL lights come on together on Frigidaire-brand countertop ice makers such as the EFIC117 and EFIC108, the usual reasons are that the ice tray is not in the right position,…

Low risk · DIY check OK
Code
ADD WATER + ICE FULL lit together
Appliance
Ice Maker
Brand
Frigidaire
Warranty
30-day workmanship

What ADD WATER + ICE FULL lit together means

When the ADD WATER and ICE FULL lights come on together on Frigidaire-brand countertop ice makers such as the EFIC117 and EFIC108, the usual reasons are that the ice tray is not in the right position, or that sunlight is disturbing the infrared module that senses a full basket. Two lights at once is a different signal from either light alone. Production stops until the unit reads a normal position and no interference.

Common causes of ADD WATER + ICE FULL lit together

  • An ice tray or basket that is not seated correctly
  • Sunlight or a bright window shining on the infrared module
  • A dirty or misaligned infrared emitter and receiver
  • The control board if both lights stay on
✓ One safe check you can try

1. Take out the ice tray and set it back in the right position. 2. Move the ice maker out of direct sunlight. 3. Press ON/OFF to restart. 4. Wipe the infrared emitter and receiver gently with a soft cloth. 5. If both lights return, call us to schedule service.

! Why to stop there
  • If both lights stay on after you reposition the tray and move it from sunlight, the cause is in the sensors or the control and not something you can see.
  • We test the infrared module and the tray position switch.
  • The price is quoted in writing before we begin.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
ADD WATER + ICE FULL lit togetherADD WATER + ICE FULL lit together questions
Why are both lights on at once?

Usually the tray is out of position or sunlight is reaching the infrared module. The unit cannot confirm a normal state, so it stops making ice. Two lights together are a position or light problem, not a water problem.

Does sunlight really affect it?

Yes. The unit uses an infrared beam to sense a full basket, and strong light on the module can disturb it. Seat the tray fully before restarting.

Can you fix a countertop ice maker?

Yes. We repair them and tell you plainly if the repair is not worth it. Our visit would test the sensors if the lights stay on.

Book a visit

Still unsure about ADD WATER + ICE FULL lit together?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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