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Error code · Refrigerator

Frigidaire Refrigerator DI SP: Ice Jammed in the Chute

DI SP on a Frigidaire Gallery or Professional French-door bottom-freezer refrigerator with an electronic display, or on an electronic side-by-side with a through-door ice dispenser, tells you ice cubes have been stuck in the ice chute…

Low risk · DIY check OK
Code
DI SP
Appliance
Refrigerator
Brand
Frigidaire
Warranty
30-day workmanship

What DI SP means

DI SP on a Frigidaire Gallery or Professional French-door bottom-freezer refrigerator with an electronic display, or on an electronic side-by-side with a through-door ice dispenser, tells you ice cubes have been stuck in the ice chute for a while. The control sounds a tone to get your attention. The jam keeps the dispenser from delivering ice, and sometimes cubes melt and refreeze into a clump near the chute opening. The message points to ice in the way, not to a failed part, and it is usually something you can see from the front of the dispenser.

Common causes of DI SP

  • Cubes frozen together in the chute, often after the ice melted and refroze
  • A full or clumped ice bin that sends too much ice toward the chute
  • A chute flap or opening that is blocked or partly frozen
✓ One safe check you can try

1. Check the dispenser chute and clear any ice you can see and reach. 2. Remove the ice bin, let it thaw, empty it and wash it. 3. Dry the bin and reinstall it fully. 4. Wait for the unit to make fresh ice before you use the dispenser again.

! Why to stop there
  • If DI SP returns soon after clearing, we do not know yet whether the chute, the bin or the ice maker output is the cause.
  • We check how the ice moves to the chute and look for a freezing spot in the path.
  • The price is written down before any part is replaced, and the repair is covered for 30 days.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
DI SPDI SP questions
Why does my refrigerator beep and show DI SP?

It is telling you ice has stayed jammed in the chute longer than it should. The beep is a reminder, not a sign of a failing control. Clearing the chute usually silences it.

How do I clean the ice bin safely?

Take the bin out, let the ice thaw, empty it, wash it with mild soap and rinse it. Dry it well before putting it back. Do not use sharp tools to chip ice out of the chute.

Does an older French-door model get this code too?

Yes, older units in Houston homes show it as well. If the jam keeps returning, we find out why and say plainly whether a repair is worth the money.

Book a visit

Still unsure about DI SP?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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